Holiday Inn Cleveland-S Independence

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Швидкі факти

Реєстрація заїзду з
16:00
Від’їзд до
11:30
Сніданок
Надається сніданок
Домашні тварини
Перевезення домашніх тварин заборонене
Діти
У цьому готелі дітям раді

Зручності

Wi-Fi
Автостоянка
Кондиціонер
Басейн
Фітнес-центр
Цілодобова стійка реєстрації гостей

Докладніше про Holiday Inn Cleveland-S Independence

Holiday Inn Cleveland-S Independence

Помешкання Holiday Inn Cleveland - South Independence by IHG розміщено у місті Індепенденс, за 11 км від пам'ятки "Зоопарк Cleveland Metroparks". Гостям пропонують варіанти розміщення з кондиціонером. Також до послуг гостей бар.

Оцінки та відгуки

Відгуки мандрівників

Фільтр:
Сортування
Згадки мандрівників

Коментар: 23 лист. 2024 р.

Перебування: лис 2024

Hotel was remolded and cleaned very nicely, food was good and front super friendly
Родина

Коментар: 8 груд. 2024 р.

Перебування: гру 2024

Outstanding staff, terrible facility

First, I want to commend the staff. Every single staff member we encountered were incredibly kind and helpful. They deserve so much better of a hotel. Second, the hotel ownership should be revoked of their ability to call themselves a Holiday Inn. They had a banquet booked every single night, they apparently host a paid dance club in their bar on Fridays, they have regular patrons and host a variety of athletic tournaments. Throughout all of this revenue they are bringing in, they are investing very little back into the actual hotel. They have a small handful of renovated rooms and have renovated the lobby. Do not believe what you see in a few pictures. The majority of the rooms are not renovated. There is no construction going on anywhere in the hotel, so renovations have completely stopped. The first room we were put in should be shut down and mitigated. The ceiling was falling off in multiple areas with black areas underneath of the falling off parts, the wallpaper was peeling off, the carpet was sagging, the bathroom was molded, the AC unit was covered in what appeared to be mold that had areas of black and white fuzz, and the kicker was, one of the two beds had been peed on with a large yellow area at hip level that had heavily scented cleaning products applied to it. They did find me another room. The other room was equally dated. There are no overhead lights, so you cannot work in the room and there are no workspaces elsewhere in the hotel. The bathroom was still molded and the tub was missing 3 multiple inch chunks of enamel missing from it which they found using white paint appropriate on 2 of the chips. There is no bathroom ventilation. When they built the hotel, they didn’t leave room for a sink and toilet, so the sink is angled so that you have to stand over the toilet to use it, like an RV. The mattresses lost their springs a long time ago and we were not able to sleep. The walls are so thin, you can hear the next room snoring. The only positive of the room, is that it has a mini fridge and a functional TV. The hallway carpets are buckled on multiple floors and many guests reported tripping on them. They do have a pool, which you should bring your own towel, and a fitness center. They have breakfast buffet, which is free for children and adults pay $12. Unless you are forced to stay here, I would recommend avoiding unless they complete a full renovation.

Відповідь готелю

Коментар: 17 січня

Hi GattoViziato,
Thank you for staying and sharing your experience at our Holiday Inn Cleveland-South Independence. We appreciate you as one of our guests!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service

Коментар: 1 лист. 2024 р.

Перебування: жов 2024

Great breakfast buffet and a very friendly staff. The rooms were tidy and comfortable. The bathroom fan didn't work and the door to the stairways slammed shut so loud the entire floor could hear it. Other than that it was very pleasant.

Коментар: 28 жовт. 2024 р.

Перебування: жов 2024

I was actually really impressed with this hotel. It was much nicer than I expected for the price and for a Holiday Inn. The bed and pillows were very comfortable. The shower was nice. There was a lot of noise in the hall though, likely because they were hosting a Halloween party at the hotel club.

Коментар: 13 жовт. 2024 р.

Перебування: жов 2024

We were cycling and this was a bike friendly accommodation, allowing us to keep our bikes in our room.

Розташування

6001 Rockside Rd, Independence, 44131, Сполучені Штати|0,56 км від Verizon

Варіанти дозвілля (10)в межах 1,98 км

0,56 км
1,81 км
0,71 км

Транспортв межах 6,34 км

6,34 км

Прибуття та виїзд

Реєстрація заїзду з:

16:00

Від’їзд до:

11:30

Важлива інформація

Діти

У цьому готелі дітям раді

Домашні тварини

Перевезення домашніх тварин заборонене

Сніданок

Надається сніданок

Ціна сніданку

498 грн. (≈USD 12)/особа

Меню сніданку

Сніданок «шведський стіл»

Важлива інформація з готелю

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note, the pool is currently undergoing renovations. For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day. As a result of Coronavirus (COVID-19), reservations are required to access the pool facilities.

Важлива інформація про місто

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Доступні методи оплати
Готель приймає такі способи оплати:
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Holiday Inn Cleveland-S Independence: запитання та відповіді

Так, у готелі Holiday Inn Cleveland-S Independence є ресторан.
Реєстрація прибуття в готелі Holiday Inn Cleveland-S Independence: після 16:00; реєстрація від’їзду: до 11:30.
Так, на території готелю @@hotel_name@@ є парковка.
Holiday Inn Cleveland-S Independence знаходиться на відстані 3.2 км від центру міста Independence.
Holiday Inn Cleveland-S Independence знаходиться в місті Independence (Сполучені Штати) за 3.2 км від центру міста Independence.