Northwoods Inn of Lake Placid
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Главные факты
Время заезда: с | 16:00 |
|---|---|
Выезд до | 11:00 |
Завтрак | Завтрак по заказу |
Животные | Домашние животные допускаются с дополнительным сбором |
Дети | Отель принимает семьи с детьми |
Удобства и услуги
Подробнее об отеле Northwoods Inn of Lake Placid
Northwoods Inn of Lake Placid
Grand Adirondack Hotel, Lake Placid, a Tribute Portfolio Hotel находится в центре города Лейк-Плейсид. Зеркальное озеро (Mirror Lake) и Парк Adirondack Park расположены в нескольких шагах от него. Отель — вариант с прекрасным расположением: Гора Уайтфейс находится в 15,9 км, Main Street — в 0,1 км от него. К вашим услугам многочисленные возможности для спорта и отдыха, в числе которых прокат велосипедов, а также прочие услуги и удобства, такие как бесплатный беспроводной доступ в интернет и услуги консьержа. Этот отель также предоставляет такие услуги и удобства, какмагазины сувениров/газетные киоски, камин в холле и банкетный зал. Когда вы проголодаетесь, зайдите в ресторан Marcy, обслуживающий гостей Grand Adirondack Hotel, Lake Placid, a Tribute Portfolio Hotel. Проведите отличный вечер в баре/лаунже. Завтрак (по заказу) предлагается ежедневно с 07:00 до 11:00 за дополнительную плату. Для удобства гостей предоставляется следующее: бесплатные газеты в холле, круглосуточная работа стойки регистрации и хранение багажа. Предоставляется ограниченная парковка. Почувствуйте себя как дома в одном из 92 номеров с кондиционером и другими удобствами, в числе которых: холодильник и микроволновая печь. В номере имеется кровать, матрасы Tempur-Pedic. Бесплатный беспроводной доступ к интернету позволит всегда оставаться на связи, а цифровое телевидение не даст скучать. Собственные ванные комнаты, совмещенные душ и ванна. Предоставляются бесплатные туалетные принадлежности и фен.
Рейтинги и отзывы
Отзывы путешественников
Комментарий: 3 мар. 2025 г.
Amazing location
Комментарий: 1 февр. 2025 г.
Not Quite Grand
The hotel is located within walking distance to the Olympic Center and several restaurants, bars, and shops.
However, … the elevators are extremely slow; waited up to 15 minutes often to go down. I would have been happy just using the stairs, but my wife can’t do stairs well. The rooms are fairly small and noise from rooms above is horrible.
Desk clerk not helpful for Marcy restaurant info and house. The restaurant is slow for breakfast service but decent for dinner. The dinner service is expensive; figure $75 per person with a cocktail each and some dessert.
There was no hot water all one day.
No maid service all week, although we found out at checkout that we could have asked for maid service.
Alas, we cannot recommend the Grand Adirondack Hotel and will stay elsewhere on future visits.
US
Комментарий: 28 февр. 2025 г.
Disappointed
We arrived at Check-In at 3pm, there was no one else checking in.
The front desk employee could not locate my reservation. He said that was common since they had 2 separate reservation systems and that "Good old Marriott can't make this any more difficult:"
He then proceeded to pull out manuals and asked me to sit down as "this is going to take a while". I remained and told him that I had the reservation confirmation on my phone. He asked how I made the reservation. I told him via the web page. He said " Oh that's a problem sometimes because of all the snow in the atmosphere up here. It interferes with the computers “.
I then told him that I could easily just check in from the app. He said "No. We don't do that here. We're so close to the border we have to be cautious because of all of the human trafficking. "
40 minutes later, accompanied by a running commentary on how awful Marriott is, he informs me that he is going to just book me a new reservation. He then says "You have to call Marriott yourself and cancel your reservation so you don't get charged. Marriott only gave me 3 of the 4 passwords I need”.
When I got to my room I did just that, and spoke with Oliver. He was very kind and apologetic and told me that he would open a case for me with my concerns. He assured me that I would hear from the Manager of the property. That evening I went out of my way to NOT go anywhere near the front desk when we went out for dinner.
The next morning my husband checked us out. A different employee at the front desk recognized the room number and told my husband she was looking into our case and that we would hear from the manager.
After a week with no email or phone call, I again called Bonvoy on Feb. 17. This time I spoke with Maya who was kind and apologetic. She informed me that the case had been closed by the property and that there would be a 10,000 point deposit made to my account. (I chuckled at that, this hotel's points values range from 43k to 50k+)
She then placed me on hold and called the property and spoke to a supervisor. Maya relayed my dismay and told me that she instructed the supervisor that someone should have contacted me. However Maya informed me that there was nothing more that Bonvoy could do since the case was closed. She suggested I call the hotel myself and speak with the supervisor. That it would for sure help.
I immediately did so. I got her on the phone and once again relayed all of the above. She assured me that I would hear from the manager.
On Tuesday evening Feb 18, there was still no contact. I went to Bonvoys' compliment & concerns page and once again, expressed my disappointment. The next morning at I received an email back from Bonvoy ( Rohan Pant) apologizing profusely and stating that the case had been reopened so that the '"leadership at the property can review this".
4 days later, On Saturday February 22, i missed a call from the front office manager at the hotel. She asked me to call her back and to leave a message in her voice mail.
I did so that day, again on Tuesday and again on Wednesday. It is now Friday February 28 and I have not heard back.
I am a Titanium elite member. I did NOT mention that at check-in (nor was it acknowledged) . I do believe that every person I've interacted with thus far knows this.
To say that I am upset is an understatement. In this situation I couldn't care less that I wasn't thanked for my loyalty. The representation of a brand I have been dedicated to for over 20 years was atrocious. I was hoping for a do- over from the management team at this hotel. I barely got a phone call.
Комментарий: 24 февр. 2025 г.
Проживание: февр. 2025 г.
Комментарий: 15 февр. 2025 г.
Sleeping in Car vs. This Hotel :: Pick the Car 10/10...
I brought these issues to the attention of the front desk staff, who claimed to have notified management (they lied), and nothing was done.
Avoid this establishment at all costs. There are a ton of other options in Lake Placid.
Превосходное расположение
2520 Main St, Лэйк Пласид, 12946, Соединенные Штаты Америки|0,48 км от: Лэйк Пласид
Идеи, чем заняться: 10в радиусе 0,32 км
Аэропортв радиусе 0,48 км
Заезд и выезд
Время заезда
16:00
Время выезда
11:00
Полезные сведения
Отель принимает семьи с детьми
2 лет и младше
Дети могут использовать дополнительные кровати бесплатно.
от 18 и старше
Дети могут использовать дополнительные кровати бесплатно.
Домашние животные допускаются с дополнительным сбором
Завтрак по заказу
Цена завтрака
Уточните цену в отеле
Варианты завтрака
Американский завтрак
Меню завтрака
Boxed/packaged food.
При регистрации заезда необходимо предъявить действительное удостоверение личности с фотографией и банковскую карту. Обратите внимание, что выполнение особых пожеланий не гарантировано и может потребовать дополнительной оплаты. Парковка предоставляется при наличии, так как количество мест ограничено. Пожалуйста, заранее сообщите Grand Adirondack Hotel, Lake Placid, a Tribute Portfolio Hotel предполагаемое время прибытия. Вы можете использовать поле «Особые пожелания» при бронировании или связаться с объектом размещения напрямую — контактные данные указаны в вашем подтверждении бронирования.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
